Holiday at Holiday Resort 
Central Flachau

• Spacious Family Accommodation units (suitable for min. 3 people)
• Facilities for Babies and Small Children as required (child-proof equipment and sockets, child step stools in bathroom, cot, set for babies and small children; baby monitor or other technical solution, baby bath, thermometer, changing mat, nappy bin, bottle warmers, child toilet seat or potty, kettle)
• Complete blackout possible in rooms
• Free hire of pushchairs and baby carriers
• Child-friendly indoor play area (Size appropriate for size of the establishment. Minimum equipment: Tables and chairs, games and children’s books, lockable windows, child-proof sockets, well-secured stairs)
• Family games
• Outdoor play area protected from traffic (Size appropriate for size of the establishment. Minimum equipment: sandpit, swing and slide)
• Well-maintained and natural environment around the apartment (meadows, plants, garden area e.g. herb garden, etc.)
• Organisable babysitting service (fee payable)
• Presence of Freddy Fit at the apartment: Presentation of personal holiday folder featuring Freddy Fit; in reception area (e.g. apples and water); in the room (welcome card and Freddy Fit products for sale); in the restaurant (serviettes, coloured pencils, painting sets, etc.)
• 1 Urlaubscoach® per establishment
• Once a year: training for family austria Urlaubscoach®
• 50% discounted holiday for employees from other family austria companies (dates are effected from business to business)

• Apartment with more than 2 bedrooms and a separate living space
• Reception desk is manned at all times during the day
• Apartment with cooking facilities
• Bread delivery service
• Breakfast available at the hotel (for a fee)
• Breakfast available nearby (within a 100m radius)
• Restaurant nearby (within a 100m radius)
• Restaurants in the region
• Sauna and steam room with family sauna times in the apartment-house
• Year round swimming available for the whole family in the region
• Massage service available to order in the apartment-house
• Preparation of baby and children’s food available 24 hours a day
• 5 x a week childcare option in the apartment-house
• Childcare in the village/region
• Youth room with adequate play area
• Adult relaxation area available (e.g. Library, chill-out area)
• Barbecue area in the garden
• Petting zoo within a 100m radius
• Attractive family offers on the family austria website
• Washing facilities and space to hang laundry
• (Daily) cleaning of the apartment is available for an additional cost
• 3 x a week supervised family activity programme in the apartment-house
• 4 x a week supervised family activity programme in the apartment-house
• 5 x a week supervised family activity programme in the apartment-house
• Supervised family activity programme in the region
• Nature-oriented outdoor activities for families
• Sports activities for adults available within a 10km radius
• Eco-friendly travel possible (collection from nearest train station)
• E-charging stations for cars and bikes
• Responsible management of human resources confirmed
• Responsible management of natural resources confirmed
• Sustainable energy and heat supply
• Largely plastic-free breakfast buffet and no PET bottles
• Bike or electric car hire
• Biological renovation measures
• Traditional events in the region
• Possibility to buy regional products at the hotel or in the region
• Typical regional farewell gift for families
• 2 to 4 holiday coaches at the establishment
• Introduction of the holiday coach in the holiday package or in the reservation confirmation.
• Pre-arrival welcome e-mail sent from the holiday coach
• Personal presentation of the holiday folder upon arrival to the hotel, or indication to digital holiday information
• 1 specified hour a day, where the holiday coach is available to answer guest’s questions and to provide tips (e.g. at a social gathering, at reception, in the restaurant for an afternoon coffee)
• Personal farewell from the holiday coach (can also take place the day before)
• Personal e-mail 1 week after the guest’s departure